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PRIVACY POLICY

This Privacy Policy describes how Red Robin International, Inc. (including its subsidiaries and affiliates) (collectively, “Red Robin,” “we,” or “our”) collects, uses, discloses, and safeguards personal information. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.

COLLECTION

We collect information about you in a variety of ways depending on how you interact with us and our products and services, including our website(s), mobile applications, social media interfaces, and other online interfaces (collectively, the “Interfaces”) as well as our restaurants. Some of the information we collect includes personal information that can be used to identify you. The following provides examples of the type of personal information we collect when you voluntarily submit it to us, and how we use that information.

INFORMATION YOU VOLUNTARILY SUBMIT TO US

We collect personal information when you voluntarily submit it to us.

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INFORMATION WE AUTOMATICALLY COLLECT THROUGH THE USE OF TECHNOLOGY

We may also collect certain information automatically when you access and use our Interfaces. The following describes the types of information we may collect and how we use that information.

  • Web server log data. Web server logs are records of activity created by the computer that delivers the webpages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you the webpage. The web server log also may record information about your browser, such as your internet protocol (IP) address and the cookies set on your browser by the server.
  • Location data. We may use geo-location technologies that permit us to determine your location. We may ask you to manually provide location information on our Interfaces, or to enable your mobile device to send us precise location information. We may also automatically collect general location information from your web browser.
  • Cookies and other similar technologies. When you visit our Interfaces and when you open or click on e-mails, we send you, we may automatically collect information from your browser or device using technologies such as cookies, web beacons, pixel tags, and similar technologies. These technologies enable us to collect information such as device identifiers and online or other network activity information. For more information, please see the “Cookies and Similar Tracking Technologies” section below. We may use this information to conduct data analytics, to enable or make your visits to our Interfaces more enjoyable and valuable to provide customized experience and recognizing your preferences when you visit our Interfaces.

INFORMATION WE OBTAIN FROM OTHER SOURCES

We may also receive your personal information from other sources, including our affiliates, business partners, and service providers; social media platforms, other publicly available sources, and other third party(ies). In addition, if you submit a job application, or become a Team Member, we may conduct a background check.

  • Your Friends or Family Members. For example, if someone purchases an e-gift card for you, we may receive your e-mail address and other information about you from that person.
  • Social Media and Share Links. When you “like” or “follow” us on a social media platform, we may collect your information. This information may include your name, e-mail address, and any comments or content you post that are relevant to us. We may also collect your information if you sign up for one of our promotions or submit information to us through a social media platform. Additionally, our Interfaces may include social media features, such as links that allow you to share information (e.g., via widgets, plugins, or other tools), such as, the “Like” or “Share” button ("Features"). These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. They may also allow third-party social media services to provide us information about you, including your name and e-mail address, and other contact information. The information we receive is dependent upon your privacy settings with the third-party social media service. Your interactions with these Features are governed by the privacy statements of the third-party companies providing them.
  • Third-Party Sign In. If you access our Interfaces through a third-party application, such as the Apple App Store or Google Play App Store (together with any similar applications, “App Stores”) or a social media or other third-party account, such as Facebook or Google, we may collect information about you from that third-party application that you have made public via your privacy settings. If you choose to access our Interfaces using a third-party account, you authorize us to collect your information from that third-party service and process it in accordance with this Privacy Policy. Please note that we do not control the third party’s information practices, so please review the third party’s privacy statement and your settings on the third party’s site carefully.

COOKIES AND SIMILAR TRACKING TECHNOLOGIES

We use a variety of technologies to gather information when you visit or interact with our Interfaces and e-mail communications. We use this information for a variety of purposes, such as to make our websites and mobile applications work properly, to make a user’s experience more efficient, to understand how visitors interact with our Interfaces, and for advertising purposes. The following describes the types of technologies we may use:

  • Cookies. “Cookies” are small bits of information that a website places on the hard drive of your computer. Cookies remember information about your activities on the website to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. You can set your browser to refuse some or all cookies, or to indicate when a cookie is being sent to your computer. However, if you've chosen to disable cookies on your browser, some of the functionality of our Interfaces may be lost. Certain other Interfaces Red Robin produces, particularly those that require a login and password, require that cookies be enabled in your browser and cannot be used when you have disabled cookies in your browser.
  • Flash Cookies (also called Local Shared Objects or “LSOs”). Flash cookies are data files similar to cookies, except that they can store more complex data. Flash cookies are used to remember settings, preferences, and usage, particularly for video, interactive gaming, and other similar services.
  • Web beacons or clear pixels. Web beacons are small graphic images on a web page or in an e-mail that can be used for such things as recording the pages and advertisements clicked on by users or tracking the performance of e-mail marketing campaigns.

We also work with third parties that provide services to us (such as analytics, marketing and advertising services). These entities may also use cookies and similar tracking technologies which collect information about your use of our Interfaces.

  • Third Party Tracking and Advertising. We may participate in behavioral-based advertising. This means that a third party may use technology (e.g., a cookie) to collect information about your use of our Interfaces so that they can provide advertising about products and services tailored to your interest and that third party might also collect information over time and across different websites in order to serve advertisements. That advertising may appear either on our Interfaces, or on other websites.
  • Analytics. We may use third-party services (e.g., Google Analytics) on our Interfaces to collect information about your use of our Interfaces. Red Robin uses this information to, among other things, evaluate and analyze how visitors use these platforms, determine the popularity of certain content, deliver advertising and content targeted to your interest, and better understand your online activity. For more information about how Google collects and processes data, please visit www.google.com/policies/privacy/partners/. For more information about how to opt out of having your information used by Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
  • Cookie Preferences. Most web browsers allow you to exercise control over cookies by deleting them, blocking them, or alerting you when a cookie file is stored. Please review your browser's instructions on these functions. You can also update your preferences regarding certain cookies and/or access additional information here.

USE OF INFORMATION

In addition to the purposes and uses described elsewhere in this Privacy Policy, Red Robin uses information in the following ways:

  • To provide you with our products, services, information, and advertisements that match your interests.
  • To conduct research and analysis, and to improve our Interfaces, products, and/or services.
  • To send you promotional e-mails and text messages about our products and services if we have received your consent to do so and you can unsubscribe at any time.

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase we may collect your information to perform our contract with you, but we also maintain your information after your transaction is complete so that we can quickly and easily respond to any questions you may have about your order.

PRIVACY POLICY DISCLOSURE

In addition to the specific situations discussed elsewhere in this Privacy Policy, Red Robin discloses information in the following situations:

  • Affiliates. We may disclose your information with companies that are affiliated with us (that is, that control, are controlled by, or are under common control with Red Robin).
  • Business Transactions. If we sell all or part of our business, or make a sale or transfer of assets or are otherwise involved in a merger, liquidation or other business restructuring, we may transfer your information to a third party, successor in interest or affiliate as part of that transaction, including at the planning and negotiation states.
  • Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy. For example, third parties who advertise their products and services on our Interfaces may be given your information if you give us your consent to share it with them.
  • Franchisees. If you have voluntarily provided us with comments on an experience at a franchise location, we may share your information with our franchisees who are not affiliates of Red Robin.
  • Other Disclosures without Your Consent. We may disclose information where authorized or required by law, subpoena, or in other instances where Red Robin reasonably believes that it is necessary to comply with law and the reasonable requests of law enforcement. Red Robin may also disclose information to establish or exercise our rights, to defend against a legal claim, to protect the safety and security of you or others, or to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, or a violation of our policies.
  • Public. Some of our Interfaces may provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information on these pages, that information may be publicly available.
  • Service Providers. We may disclose your information with third party service providers to assist us in providing our products and services to you. Among other things service providers may help us to administer our Interfaces, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.
  • Sponsored Promotion. We may offer sweepstakes or contests in conjunction with a co-sponsor that may have special offers or promotions that might be of interest to Red Robin guests. In such case if you opt in, your information may be shared with the co-sponsor and their use of your information is governed by their privacy policy.

To the extent you have opted-in to receive marketing offers and deals via text from Red Robin, Red Robin does not share information regarding this opt-in with third parties other than authorized service providers or allow others to send you text messages based on this consent.

INFORMATION SECURITY

We use reasonable measures to help prevent personal information from unauthorized access, use, or disclosure. While we use reasonable efforts to protect the information in our possession, no security system is perfect, and we cannot promise that information about you will remain fully secure in all circumstances. Read more: Consumer Cyber Security Commitment to our Guests.

YOUR CHOICES

You can make the following choices regarding your personal information:

  • Marketing and Promotional Communications. If you no longer wish to receive marketing and/or promotional communications from Red Robin, you may unsubscribe or opt-out at any time by following the instructions contained in the individual marketing and/or promotional message you receive from us or contact us using the information listed in the “Communications” section below. Please note, if you opt out of receiving marketing and/or promotional communications from Red Robin, we may still send you transactional communications (e.g., administrative and service announcements).
  • “Do Not Track” Signals. Some web browsers permit you to broadcast a Do Not Track (“DNT”) or similar universal opt-out preference signal. At this time, we recognize commercially reasonable opt-out preference signals (e.g., Global Privacy Controls). Recognition of this signal applies only to the specific device and/or browser that communicates the signal and does not apply to other devices/browsers you use to access our website.
  • Opt-Out of Targeted Advertising. You may opt out of behavior-based (i.e., targeted) advertising here.
  • Personal Information Requests. Consistent with applicable law, you may have the right to request the following.  Please note that many of these rights are not absolute and do not apply in all circumstances. Certain additional rights may apply depending on your state of residence, as further detailed below in the state-specific sections.
    • Access to and Portability of Your Personal Information. You may request access to your personal information, including in a portable format.  If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.  If you would like to submit a request to access such information, please follow the instructions under “Personal Information Request Details” below. 
    • Changes to Your Personal Information.  If your personal information is incorrect, you may request that we make changes by contacting us using the instructions under “Personal Information Request Details” below.  Your request must include (1) all of the incorrect personal information that you wish to change, (2) the corrected personal information, and (3) your signature authorizing such changes.  Red Robin will then correct the personal information in our database and send a written confirmation to you. 
    • Deletion of Your Personal Information. Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  You may, however, request information about how long we keep a specific type of information, or request that we delete your personal information.  If required by law, upon request, we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.  If you would like to submit a request to delete information, please follow the instructions under “Personal Information Request Details” below.

PERSONAL INFORMATION REQUEST DETAILS

To make a request to access or delete your information as described above, please submit a Personal Information Request or call 877-499-6809. If you are making a request on behalf of another person, please indicate that you are acting as an authorized agent and follow the instructions when submitting the Personal Information Request. To protect your information, we must be able to verify your identity before processing your request. In order to do so, we will ask you to provide your first and last name, phone number, email address (if available), and will match this to the information we maintain in our records based on your relationship with us.

In some circumstances, you may designate an authorized agent to submit a request to access or delete your information on your behalf. We will require verification that you did in fact give the authorized agent permission to make such a request on your behalf. We may also require you to verify your own identity directly with us. Note that we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

California law requires us to disclose the following information related to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the Privacy Policy.

Information Collection and Sharing Disclosure. California law requires us to disclose the following information related to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the Privacy Policy. California law requires organizations to disclose whether certain categories of personal information are collected, “sold,” "shared," or disclosed for an organization’s “business purpose” (as those terms are defined under California law). As described in the “Cookies and Similar Tracking Technologies” section above, we may engage in behavior-based advertising. Such activities may be considered a “sale” and/or a “share” under California law and include the disclosure of identifiers, device information, and inferences to social media networks and advertising networks as further described below. Additional information regarding your right to opt-out of such sale or share is also provided below. The type of information we collect and how we use and disclose it will depend on your relationship with us.

Red Robin Guests. California law requires us to disclose the following information related to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the Privacy Policy. The following indicates the categories of personal information concerning Red Robin Guests (e.g., website visitors, dining guests, royalty members, etc.) that we have collected and disclosed for a business purpose. Please note that because this list is comprehensive, it may refer to types of information that we collect and disclose about people other than yourself. For example,

  • Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, email address, telephone number, account name or other similar identifiers. We disclose this type of information to the following categories of recipients for our business purposes: social media networks and advertising networks, for marketing purposes; affiliates, data analytics providers, internet service providers, operating systems and platforms, and other service providers.
  • Payment information, such as signature, credit card number, debit card number, or other payment information. We disclose this type of information to the following categories of recipients for our business purposes: affiliates, internet service providers, and other service providers.
  • Commercial Information, such as information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. We disclose this type of information to the following categories of recipients for our business purposes: advertising networks, affiliates, data analytics providers, and other service providers.
  • Protected classification characteristics, such as age or gender if you choose to provide it (e.g., during an optional survey). We disclose this type of information to the following categories of recipients for our business purposes: affiliates, data analytics providers, and service providers.
  • Internet or other electronic network activity information, such as browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement. We disclose this type of information to the following categories of recipients for our business purposes: advertising networks, affiliates, data analytics providers, internet service providers, operating systems and platforms, other service providers, and social networks.
  • Geolocation data. We disclose this type of information to the following categories of recipients for our business purposes: advertising networks, affiliates, data analytics providers, internet service providers, and other service providers.
  • Audio, electronic, visual, thermal, olfactory, or similar information. We disclose this type of information to the following categories of recipients for our business purposes: affiliates and service providers.
  • Professional or employment Information, such as military or veteran status if you choose to provide it (e.g., for providing military discount). We disclose this type of information to the following categories of recipients for our business purposes: affiliates and service providers.
  • Inferences drawn from any of the information listed above. We disclose this type of information to the following categories of recipients for our business purposes: advertising networks, or social media networks for marketing purposes; and affiliates, data analytics providers, internet service providers, and other service providers.
  • Some of the personal information we may collect might be considered “sensitive” under California law, including account log-in and password; and precise geolocation. As described elsewhere in the Privacy Policy, this information is collected in order to process transactions or provide you with our products and services. Note that we do not use this information for any purposes that are not identified within the California Privacy Rights Act Section 1798.121. We do not “sell” or “share” sensitive personal information.

Red Robin Team Members. California law requires us to disclose the following information related to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the Privacy Policy. The following indicates the categories of personal information concerning Red Robin Team Members (e.g., employees, job applicants, contractors, etc.) that we collect and use for human resources, employment, benefits administration, health and safety, and business-related purposes. We may also disclose the following categories of personal information as appropriate to our affiliates and services providers in the context of your working relationship with us.

  • Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, email address, telephone number, signature, Social Security Number, driver’s license number, passport number, or other similar identifiers.
  • Financial information, such as bank account number, or other financial information.
  • Health and safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information.
  • Protected classification characteristics, such as age, sex, race, ethnicity, disability, and veteran or military status.
  • Internet or other electronic network activity information, such as browsing history, search history, and information regarding an individual’s interaction with an internet website or application.
  • Biometric information.
  • Geolocation data.
  • Audio, electronic, visual, thermal, olfactory, or similar information.
  • Professional or employment Information, such as job title, hire dates, information about educational and professional background, and employment history.
  • Inferences drawn from any of the information listed above, such as profile or summary about an individual’s preferences, characteristics, attitudes, intelligence, abilities, and aptitudes.
  • Some of the personal information we may collect might be considered “sensitive” under California law, including the following categories of sensitive personal information (as defined under California law): social security, driver’s license, state identification card, or passport number; account log-in, in combination with any required security or access code, password, or credentials allowing access to an account; racial or ethnic origin, or union membership; biometric information; and health-related information. This information is collected in order to process your application, evaluate you in the recruitment and hiring process, including to assess your eligibility for available positions; to comply with legal obligations (e.g., health and safety, anti-discrimination laws); and to manage your employment, including benefits administration. Note that we do not use this information for any purposes that are not identified within the California Privacy Rights Act Section 1798.121. We do not “sell” or “share” personal information, including sensitive personal information, about job applicants for purposes of cross-context behavioral advertising.

CALIFORNIA PRIVACY RIGHTS FOR CALIFORNIA RESIDENTS

California law requires us to disclose the following information related to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the Privacy Policy. Subject to certain limitations, you may have the following rights in relation to your personal information in addition to the choices described in the “Your Choices” section above.

  • Right to Opt-Out of the Sale or Sharing of Your Personal Information. As explained above, we may engage in behavior-based advertising, which may be considered a “sale” and/or a “share” under California law. We do not knowingly sell personal information of minors under the age of 16. As a California resident, you have the right to opt-out of such sale or sharing of your personal information.  You may opt out of behavior-based (i.e., targeted) advertising here.
  • Right to Limit the Use of Sensitive Personal Information. We currently use and disclose sensitive personal information for purposes identified within the California Privacy Rights Act Section 1798.121, such that the right to limit the use of sensitive personal information would not apply.
  • Non-Discrimination. You have the right not to be discriminated against for exercising your privacy rights described in this Privacy Policy. We do not discriminate against California residents who exercise any of their rights described in this Privacy Policy.
  • California residents may ask Red Robin to describe what categories of personal information (if any) we share with affiliated companies or third parties for their direct marketing purposes, and the names of those companies. You may receive a copy of this notice by submitting a written request to Red Robin at the addresses listed below in the “Communications” section below.

To learn how to exercise your rights, have an authorized agent submit a request on your behalf, or learn about how we verify identities prior to processing requests, please refer to the section entitled “Personal Information Request Details” above. Please refer to the section entitled “Your Choices” to learn about our practices relating to opt-out preference signals.

NOTICE OF FINANCIAL INCENTIVE FOR CALIFORNIA RESIDENTS

California law requires us to disclose the following information related to our privacy practices. If you are a California resident, this section applies to you in addition to the rest of the Privacy Policy. We offer our guests a Red Robin Royalty® program, which provides certain perks, such as rewards, discounts, and exclusive offers (the “Program”). When you sign up for the Program, we will ask you to provide your name, email address, and in some cases your telephone number (if you opt-in to receive text messages). Because our Program involves the collection of personal information, it might be interpreted as a “financial incentive” program under California law. You may opt-out of the Program by contacting us at the address described in the Red Robin Royalty® Reward Terms & Conditions.

Red Robin does not generally assign monetary value to consumer personal information or promotional activities in which we engage, and, at this time, we typically do not calculate the value of consumer personal information in our accounting statements. To the extent we create overall value from the Program to our business that could be directly or reasonably related to the value of customer personal information, the method for calculating the value would include: (1) costs related to maintaining the Program, including but not limited to IT infrastructure, delivery of offers, and skilled marketing teams with the appropriate knowledge to enhance consumer personal information; (2) whether the sales generated by the Program exceed the cost to us of offering the Program, including the value of discounts to customer; (3) the value of the insights we are able to create based upon aggregate data; and (4) such other data and/or metrics we may consider relevant to any such calculation. These factors may change over time. Visit the Red Robin Royalty® Reward Terms & Conditions page to view full Program rules, including how to join.

ADDITIONAL INFORMATION FOR COLORADO RESIDENTS

Colorado law requires us to disclose the following information related to our privacy practices. If you are a Colorado resident, this section applies to you in addition to the rest of the Privacy Policy. Information regarding the categories of personal information that we collect, the purposes for which we use such personal information, the categories of third parties to which we disclose such personal information, and our recognition of opt-out preference signals are set out above in this Privacy Policy. Subject to certain limitations, you may also have the following rights in relation to your personal information in addition to the choices described in the “Your Choices” section above.

  • Right to Opt-Out of the Sale of Your Personal Information or Targeted Advertising. As explained above, we may engage in behavior-based advertising, which may be considered a “sale” and/or “targeted advertising” (i.e., behavior-based advertising) under Colorado law. As a Colorado resident, you have the right to opt-out of such sale of your personal information or targeted advertising.You may opt out of behavior-based (i.e., targeted) advertising here.
  • Right to Opt-Out of Profiling. We do not believe we currently engage in profiling in a manner that would trigger a right of opt-out under the Colorado Privacy Rights Act Section 6-1-1306.
  • Right to Withdraw Consent. Where our processing is based on your consent, you have the right to withdraw such consent at any time. However, you may not be able to use the website or service for which you are withdrawing your consent. Withdrawing your consent will not affect the lawfulness of the processing conducted prior to your withdrawal.
  • Right to Appeal. If we decline to take action regarding your request, we will notify you and provide our reasons and instructions for how you can appeal the decision.

To learn how to exercise your rights, have an authorized agent submit a request on your behalf, or learn about how we verify identities prior to processing requests, please refer to the section entitled “Personal Information Request Details” above.

In addition, the Program may qualify as a “bona fide loyalty program” under Colorado law. When you sign up for the Program, we will ask you to provide your name, email address, and in some cases your telephone number (if you opt-in to receive text messages). To provide the Program, Red Robin may disclose this and other personal information as described in the section entitled “Privacy Policy Disclosures.” Finally, to the extent that you request the deletion of your personal information, you may not be able to continue to participate in the Program, because Red Robin requires your personal information to manage your Program account. You may opt-out of the Program by contacting us at the address described in the Red Robin Royalty® Reward Terms & Conditions. Visit the Red Robin Royalty® Reward Terms & Conditions page to view full Program rules, including how to join.

ADDITIONAL INFORMATION FOR CONNECTICUT RESIDENTS

Connecticut law requires us to disclose the following information related to our privacy practices. If you are a Connecticut resident, this section applies to you in addition to the rest of the Privacy Policy. Information regarding the categories of personal information that we collect, the purposes for which we use such personal information, and the categories of third parties to which we disclose such personal information are set out above in this Privacy Policy. Subject to certain limitations, you may also have the following rights in relation to your personal information in addition to the choices described in the “Your Choices” section above.

  • Right to Opt-Out of the Sale of Your Personal Information or Targeted Advertising. As explained above, we may engage in behavior-based advertising, which may be considered a “sale” and/or “targeted advertising” (i.e., behavior-based advertising) under Connecticut law. As a Connecticut resident, you have the right to opt-out of such sale of your personal information or targeted advertising. You may opt out of behavior-based (i.e., targeted) advertising here.
  • Right to Opt-Out of Profiling. We do not believe we currently engage in profiling in a manner that would trigger a right of opt-out under the Connecticut Data Privacy Act Section 42-518.
  • Right to Withdraw Consent. Where our processing is based on your consent, you have the right to withdraw such consent at any time. However, you may not be able to use the website or service for which you are withdrawing your consent. Withdrawing your consent will not affect the lawfulness of the processing conducted prior to your withdrawal.
  • Right to Appeal. If we decline to take action regarding your request, we will notify you and provide our reasons and instructions for how you can appeal the decision. If the appeal is denied, we will provide you with instructions for contacting the Attorney General about the decision.

To learn how to exercise your rights, please refer to the section entitled “Personal Information Request Details” above.

ADDITIONAL INFORMATION FOR UTAH RESIDENTS

Utah law requires us to disclose the following information related to our privacy practices. If you are a Utah resident, this section applies to you in addition to the rest of the Privacy Policy. Information regarding the categories of personal information that we collect, the purposes for which we use such personal information, and the categories of third parties to which we disclose such personal information are set out above in this Privacy Policy. Subject to certain limitations, you may also have the following rights in relation to your personal information in addition to the choices described in the “Your Choices” section above.

  • Right to Opt-Out of the Sale of Your Personal Information or Targeted Advertising. As a Utah resident, you have the right to opt-out of the sale of your personal information or targeted advertising (i.e., behavioral advertising). We do not currently sell your personal information as that term is defined under Utah law (the sale of personal information in exchange for monetary consideration).You may opt out of behavior-based (i.e., targeted) advertising here.

To learn how to exercise your rights, please refer to the section entitled “Personal Information Request Details” above.

ADDITIONAL INFORMATION FOR VIRGINIA RESIDENTS

Virginia law requires us to disclose the following information related to our privacy practices. If you are a Virginia resident, this section applies to you in addition to the rest of the Privacy Policy. Information regarding the categories of personal information that we collect, the purposes for which we use such personal information, and the categories of third parties to which we disclose such personal information are set out above in this Privacy Policy. Subject to certain limitations, you may also have the following rights in relation to your personal information in addition to the choices described in the “Your Choices” section above.

  • Right to Opt-Out of the Sale of Your Personal Information or Targeted Advertising. As a Virginia resident, you have the right to opt-out of the sale of your personal information or targeted advertising (i.e., behavior-based advertising). We do not currently sell your personal information as that term is defined under Virginia law (the sale of personal information in exchange for monetary consideration).You may opt out of behavior-based (i.e., targeted) advertising here.
  • Right to Opt-Out of Profiling. We do not believe we currently engage in profiling in a manner that would trigger a right of opt-out under the Virginia Consumer Data Protection Act Section 59.1-577.
  • Right to Withdraw Consent. Where our processing is based on your consent, you have the right to withdraw such consent at any time. However, you may not be able to use the website or service for which you are withdrawing your consent. Withdrawing your consent will not affect the lawfulness of the processing conducted prior to your withdrawal.
  • Right to Appeal. If we decline to take action regarding your request, we will notify you and provide our reasons and instructions for how you can appeal the decision. If the appeal is denied, we will provide you with instructions for contacting the Attorney General about the decision.

To learn how to exercise your rights, please refer to the section entitled “Personal Information Request Details” above.

OTHER IMPORTANT INFORMATION

  • Notice to Canadian Residents. Red Robin, our affiliates and our Canadian, US, and other service providers may process and store your personal information in a country outside of Canada, and the governments, courts, or law enforcement of that country may be able to obtain disclosure of personal information through the laws of the foreign country. Under the laws of a foreign country, in certain circumstances, Red Robin may be required to provide your personal information in response to a search warrant or other legally valid inquiry or order.
  • Third Party Applications/Websites. We have no control over the privacy practices of websites or applications that we do not own.
  • Minors. We do not knowingly collect personal information from minors under 13. If Red Robin learns that we have collected personal information from a child under the age of 13, we will exercise commercially reasonable efforts to delete the information in accordance with applicable law.

COMMUNICATIONS

If you have questions or concerns regarding our privacy practices or any other privacy or security issue, please contact us using the information below. If we need, or are required, to contact you concerning any event that involves your information, we may do so by e-mail, telephone, or mail.

Red Robin Gourmet Burgers 
10000 East Geddes Avenue 
Suite 500 
Englewood, CO 80112 
Attention: Chief Information Security Officer -- with a copy to: Chief Legal Officer 
Telephone: (303) 846-6000

ACCESSIBILITY

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CHANGES TO THIS PRIVACY POLICY

We may change our Privacy Policy and practices over time, and we reserve the right to modify our Privacy Policy at our discretion at any time. To the extent our policy changes in a material way, we will notify you by posting a notice on our website homepage and/or by e-mail.

Version Date: May 22, 2024